Legal
Privacy Policy
White Mountain Pickleball Club (WMPC) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://www.whitemountainpickleball.com. Please read this Privacy Policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.
Effective Date: 11/29/2024
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit/debit card information or other payment details for memberships or purchases.
- Demographic Information: Age, gender, and location.
- Technical Information: IP address, browser type, and usage data when interacting with our website.
2. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide and manage memberships, lessons, and other services.
- Process transactions and send confirmations.
- Improve our website, services, and customer support.
- Communicate with you about events, promotions, and updates.
- Monitor website traffic and usage trends.
3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who assist in website operations, payment processing, or marketing.
- Legal Obligations: Authorities if required to comply with legal obligations or enforce our policies.
- Business Transfers: In the event of a merger, sale, or transfer of assets.
4. SMS and Text Messaging
When you call or text White Mountain Pickleball Club at (603) 722-0754, you consent to receive text messages from us in reply — such as responses to your inquiry, voicemail follow-ups, and a text back if we miss your call. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, or HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. These may include:
- Session Cookies: Temporary cookies to manage your session on the website.
- Analytical Cookies: For understanding how visitors use our site.
For analytics we use PostHog, which records pages viewed, clicks, and general device and location information (such as browser and country) so we can see which parts of the site are useful. It may also record a playback of your visit; text you type into forms is masked and is not captured in those recordings. We do not sell this information. If your browser sends a "Do Not Track" signal, we do not collect analytics from your visit.
You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to external sites not operated by WMPC. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies independently.
7. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal data.
- Opt-out of receiving promotional communications.
- Request data portability or restrict the processing of your information.
To exercise these rights, please contact us at info@whitemountainpickleball.com.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10. Updates to This Policy
WMPC may update this Privacy Policy from time to time. Changes will be effective upon posting on this page, and the updated date will be reflected at the top.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@whitemountainpickleball.com
- Phone: 603-722-0754
- Address: 557 US Route 3 Unit B, Lincoln, NH, 03251